Privacy Policy

1. Who we are

JSSL Partners Ltd trading as Sentra Group (“Sentra”, “we”, “us” or “our”) provides data, GTM engineering, workflow automation and managed digital outreach services.

Company number: 16278288
ICO registration: ZB880123
Registered office: C/O Vantage Accounting, 1 Cedar Office Park, Cobham Road, Wimborne, United Kingdom, BH21 7SB
Website: www.sentragroup.co.uk

2. Scope

This policy applies where Sentra determines the purposes and means of processing personal data and therefore acts as a controller. Where we process personal data solely on documented instructions from a client, the client is normally the controller and Sentra acts as processor under the applicable Data Processing Agreement.

3. Personal data we may process

• Professional identity information such as name, job title, employer, company relationship and professional profile URL.
• Business contact information such as work email, business telephone number and other professional contact data where relevant to the workflow.
• Company, officer and ownership information obtained from authoritative business registers such as Companies House.
• Professional and commercial information from public sources and specialist enrichment providers.
• Engagement, suppression, objection and campaign-administration records.
• Client, supplier and website enquiry information required to operate our business.

4. Sources of data

We may obtain data directly from individuals, clients and suppliers; from Companies House and other authoritative business sources; from publicly available professional sources; and from specialist enrichment providers. The source mix depends on the purpose of the workflow.

5. Purposes and lawful bases

We process personal data only where a lawful basis applies. Depending on the activity this may include performance of a contract, compliance with a legal obligation, consent, or legitimate interests.

Where legitimate interests is relied upon for relevant B2B prospecting or professional-data processing, we assess the purpose, necessity and impact on the individual. We consider professional relevance, reasonable expectations, the nature of the data, available safeguards, suppression controls and the individual’s right to object.

6. Direct marketing and professional outreach

Sentra operates B2B outreach workflows. Channel-specific requirements, including PECR where applicable, are considered before activation. Individuals may object to direct marketing at any time. Valid objections and opt-outs are recorded and applied through suppression controls.

7. Sharing and processors

We may use service providers for hosting, automation, CRM, professional-data enrichment, communications, analytics and other operational functions. Providers are subject to appropriate contractual and security controls.

8. International transfers

Where personal data is transferred outside the UK, Sentra will use an appropriate transfer mechanism where required, such as UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or another lawful safeguard.

9. Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including operational, contractual, legal, security and compliance-evidence needs.

10. Your rights

Subject to applicable law, individuals may have rights of access, rectification, erasure, restriction, portability and objection, and rights relating to automated decision-making. Requests should be sent through the contact route published on the Sentra website. We may need to verify identity before fulfilling a request.

11. Security and complaints

We apply technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration or disclosure. Individuals may also raise concerns with the UK Information Commissioner’s Office.